As part of World Elder Abuse Awareness Day on Wednesday, The Philadelphia Financial Exploitation Prevention Task Force held a forum at the Center City Free Library Branch.
A panel of experts gave seniors and caregivers some real-life cautionary tales of victimization, along with helpful tips on how to recognize financial predators and avoid being ripped off. Homeland Security’s Ken Spaide says most scam artists are based overseas and they’re becoming more and more sophisticated.
“With all the outsourcing from U.S. companies that have put their call service centers in foreign countries, these people are now being taught the art of customer service, the art of salesmanship,” he said. “They know how to talk to U.S. citizens, they know how to be nice to them, be polite and courteous.”